How to Open a Pay By Plate MA Registered Postpaid Account

The Pay By Plate MA system, operated by the Massachusetts Department of Transportation (MassDOT), allows drivers to pay tolls electronically without needing a transponder. One of the account options available is the Registered Postpaid Account, designed for frequent travelers who prefer tolls to be billed automatically.

What Is a Pay By Plate MA Registered Postpaid Account?

A Registered Postpaid Account is linked to your license plate and a credit/debit card. When your vehicle passes through a toll, the system captures your plate and automatically charges the linked card.

postpaid account pay by plate ma registered account

Benefits:

  • No need for an E-ZPass transponder
  • Automatic toll payments
  • Access to toll usage history online
  • No late fees if payment method is valid

How to Open a Registered Postpaid Account

Follow these steps to open your account:

Step 1: Visit the Official Website

Go to the MassDOT’s Pay By Plate MA site:
https://www.paybyplatema.com

Step 2: Select “Open an Account”

Choose the “Open an Account” option and then select “Registered Postpaid”.

Step 3: Provide Your Information

You’ll need to provide:

  • Vehicle information (plate number, state, make/model/year)
  • Valid driver’s license
  • Email address
  • Payment method (credit/debit card or checking account)

Step 4: Add Vehicles

Add any vehicles you want associated with the account. You can manage and update these later.

Step 5: Confirm and Submit

Review your information and submit the application. You’ll receive a confirmation email once the account is set up.

Managing Your Account

Once your account is active, you can:

  • Log in to view toll activity
  • Update vehicle and payment information
  • Add or remove license plates
  • Review payment history

FAQs: Pay By Plate MA Registered Postpaid Account

Q1: Do I need a transponder for this account?

A: No, this account uses your license plate to identify and bill tolls.

Q2: Can I use this account outside of Massachusetts?

A: No, Pay By Plate MA only works at Massachusetts tolls. For travel across E-ZPass states, consider getting an E-ZPass MA transponder.

Q3: What happens if my card is declined?

A: You may receive a notice and could be charged additional fees. It’s important to keep your payment method up to date.

Q4: How do I cancel my account?

A: Log in to your account and select the cancellation option or call customer service at 877-627-7745.

Q5: Can I have multiple vehicles on one account?

A: Yes, you can register multiple vehicles and manage them from a single account dashboard.

Q6: Is there a monthly fee?

A: There are no monthly fees for a Registered Postpaid Account, but toll charges will apply based on usage.

Customer Support

For help, contact Pay By Plate MA Customer Service:
📞 Phone: 877-627-7745
🌐 Website: www.paybyplatema.com

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