The Pay By Plate MA system, operated by the Massachusetts Department of Transportation (MassDOT), allows drivers to pay tolls electronically without needing a transponder. One of the account options available is the Registered Postpaid Account, designed for frequent travelers who prefer tolls to be billed automatically.
What Is a Pay By Plate MA Registered Postpaid Account?
A Registered Postpaid Account is linked to your license plate and a credit/debit card. When your vehicle passes through a toll, the system captures your plate and automatically charges the linked card.

Benefits:
- No need for an E-ZPass transponder
- Automatic toll payments
- Access to toll usage history online
- No late fees if payment method is valid
How to Open a Registered Postpaid Account
Follow these steps to open your account:
Step 1: Visit the Official Website
Go to the MassDOT’s Pay By Plate MA site:
https://www.paybyplatema.com
Step 2: Select “Open an Account”
Choose the “Open an Account” option and then select “Registered Postpaid”.
Step 3: Provide Your Information
You’ll need to provide:
- Vehicle information (plate number, state, make/model/year)
- Valid driver’s license
- Email address
- Payment method (credit/debit card or checking account)
Step 4: Add Vehicles
Add any vehicles you want associated with the account. You can manage and update these later.
Step 5: Confirm and Submit
Review your information and submit the application. You’ll receive a confirmation email once the account is set up.
Managing Your Account
Once your account is active, you can:
- Log in to view toll activity
- Update vehicle and payment information
- Add or remove license plates
- Review payment history
FAQs: Pay By Plate MA Registered Postpaid Account
Q1: Do I need a transponder for this account?
A: No, this account uses your license plate to identify and bill tolls.
Q2: Can I use this account outside of Massachusetts?
A: No, Pay By Plate MA only works at Massachusetts tolls. For travel across E-ZPass states, consider getting an E-ZPass MA transponder.
Q3: What happens if my card is declined?
A: You may receive a notice and could be charged additional fees. It’s important to keep your payment method up to date.
Q4: How do I cancel my account?
A: Log in to your account and select the cancellation option or call customer service at 877-627-7745.
Q5: Can I have multiple vehicles on one account?
A: Yes, you can register multiple vehicles and manage them from a single account dashboard.
Q6: Is there a monthly fee?
A: There are no monthly fees for a Registered Postpaid Account, but toll charges will apply based on usage.
Customer Support
For help, contact Pay By Plate MA Customer Service:
📞 Phone: 877-627-7745
🌐 Website: www.paybyplatema.com